FAQ - Frequently Asked Questions

– How long does delivery take?
In Lithuania – 1–3 business days, abroad – 5–10 business days.

– How to return the product?
Write to us by email at info@lachika.lt and we will send you return instructions.

– Is it possible to exchange the product for another size?
Yes, if the desired size is in stock - please contact us by email.

– Can I cancel my order?
Yes, before the order has been shipped - please contact us as soon as possible.

– How do I know if my order has been confirmed?
You will receive a confirmation by email immediately after payment.

– Is it possible to pick up the ordered goods in Kaunas?
We currently do not have a physical studio, but we can leave the goods at the Kaunas parcel locker for safekeeping on the same business day.
for orders placed before noon. For such orders, please contact us via social media or e-mail.